FAQ

How long does delivery take?

Please allow 15-20 business days (average)* for the items to arrive.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at the contact us page.

*Please notice this may vary due to worldwide postal services issues.

Do you deliver products internationally?

beElemental ships products worldwide every day. FREE SHIPPING is available for most countries around the world.

Where are you located?

Our headquarters is located at Habaal Shem Tov 6, Lod, Israel

What is your email address?

Our email address is beElementalStore@gmail.com. We are looking forward to hear from you!

I've placed an order with multiple items recently, can I combine them into one package?

Since we have several different warehouses worldwide, not all items are stored in one place. When you order multiple items at a time, each item will be shipped out separately. So you will probably receive one item before the next. Don't panic if you don't receive all of your items at once… they will get to you! :-)

How secure is my personal information?

beElemental adheres to highest industry standards in order to protect your personal information with the best security solutions.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology),which is widely used on the Internet for processing payments safely.

How do i pay with a credit/debit card?

If you want to pay with your credit card without signing up on the page, you should do that though. Click on “Pay with Debit or Credit Card”
Note: This option isn't available on your mobile phone (available only through computer)

Your credit card information is only available to PayPal in order to complete the requested transaction and is not subsequently stored.